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Solution

V3 Won't Receive Calls

KostasJ
2: Seeker
2: Seeker

Hi

 

My SS V3 will allow me to make calls but not receive them......any ideas, please?

 

From the most commonly asked-for details, I guess these will be helpful:

 

Ping: 2ms Jitter: 1ms
 
Download: 93.28 Mbps Upload: 82.49 Mbps
 
External IP: 31.221.101.210
 
tracert 212.183.133.177
 
Tracing route to cluster4.vap.vodafone.co.uk [212.183.
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  193.133.17.46
  2     7 ms     7 ms     8 ms  ser029356.thca.uk.expo 209]
  3    19 ms     1 ms     1 ms  prt027358.iefp.uk.expo 42]
  4     *        *        2 ms  1-1-2.pr01.thca.uk.exp.186]
  5     6 ms     3 ms     3 ms  lndgw2.arcor-ip.net [1
  6     3 ms     2 ms     2 ms  85.205.0.93
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
 
Trace complete.
 
Serial No: 42142456716

 

 Far left light is solid red, the next two are both white.

1 REPLY 1

Retired-Matt_B
Moderator (Retired)
Moderator (Retired)

Hi KostasJ,

 

Please deregister your Sure Signal and then in 24 hours time re-register it.


Everything looks fine with the results you've posted so this should help link your SIM card up again.

 

Thanks,

Matt B