I bought a Version 3 Sure Signal some weeks ago. From the start it has given me trouble, causing me to subscribe to the post at http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Version-3-VSS-Power-flashing-Internet-solid-oran... which covered the light sequence I was often receiving.
In recent days it has looked stable, the lights indicating all is well. However, I just noticed during a call that the 'In Use' light was not on. I reset the unit, and now all that is happening is that the power light is on and the Internet one is slowly flashing.
I am beginning to lose patience with this unit and would appreciate a replacement to see if it will improve things. How do I go about obtaining one?
For your info, here is the diagnostic info you frequently request:
Speedtest results: ping 17ms Download 13.47 Mbps Upload 1.06 Mbps
Pingtest results: Ping 18ms Jitter 1ms
IP address: 46.65.69.99
Serial No: 40132728490
Tracert:
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 57 ms 90 ms 99 ms bebox.config [192.168.1.254]
2 * * * Request timed out.
3 17 ms 17 ms 17 ms linx-gw1.betherenow.co.uk [195.66.224.232]
4 22 ms 21 ms 18 ms lndgw2.arcor-ip.net [195.66.224.124]
5 19 ms 20 ms 19 ms 85.205.116.10
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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