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Occasional Poster
stevengillian
Posts: 3
Registered: ‎14-01-2012

VSS IS THERE A ROUTER PROBLEM ?ONLY GOT POWER LIGHT

Done the remote access check twice, 

                                                     ss serial; no 40120258039

                                                        isp orange

                                                         router nutgear DGN1000SP 

                                                                ports toi be open 8 50 123 500 4500

 

                                         xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 

                                     

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Tech Team
Dave
Posts: 10,022
Registered: ‎28-11-2008

Re: VSS IS THERE A ROUTER PROBLEM ?ONLY GOT POWER LIGHT

Hi stevengillian,

 

The power light only points to a failure of the Sure Signal to connect to the internet. Can you follow the steps listed ion our troubleshooting thread for situations where there is only a power light showing on a Sure Signal?

 

Dave

 

 

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