Hi, I setup my VSS2 yesterday and initially it seemed OK. The first call I made wasn't of a particullay hi quality given that I had a perfect signal indicated on my phone (iPhone4). Ever the optomist, I added my wife's iPhone and Blackberry numbers but these failed to connect to the VSS. Yesterday evening I performed a 'hard reset' as described and then walked away.
This morning the VSS was only showing the power light, performed a reboot-normal sequence of flashing lights followed by only the power light.
De-registered the VSS and then re-registered, received the relavant text and email messages. Powered off and on, same response-only the power light on.
I then performed a packet capture using Wireshark, I will supply the trace if required but the web form won't allow me to add it. The trace shows the VSS connecting to Vodafone and then a tunnel coming up, after that all I can see is ESP traffice (to be expected given that a tunnel has been setup between my VSS and your servers.
Could you have a look remotely please?
VSS serial number is 40110925308. I've not bothered with the speed test as I'm on a Virgin cable link with more bandwidth than I can shake a stick at! Latency is also not a problem and given that my packet capture shows a tunnel coming up also indicates that this isn't an issue.
All port forwarding has been set up (Tunnel up proves this) I also placed the device a DMZ just in case - same results.
I contacted Vodafone initially and they said the box was faulty (before it had registered properly the first time round!) and this morning a return envelope for a mobile phone turned up!
I'd be grateful if this could be looked into.
Regards
Paul
