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Solution

Version 2 Sure signal not working

nedd
2: Seeker
2: Seeker

Hi,

My sure signal has stopped working. I've gone through the trouble shooting guide and have opened up the necessary ports on my router. Still NG.

Plusnet service provider.

Fibre connection.

TP link AC750 Archer C2 router

Suresignal s/no 40112447558. Ver 2

I've given the Suresignal a static IP and enabled it for DMZ

Rebooted Router and Suresignal

Tracert log:

C:\Users\David>cd\

C:\>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]

over a maximum of 30 hops:

  1     4 ms    <1 ms     2 ms  192.168.0.1

  2    16 ms    19 ms    19 ms  lo0.12.central12.pcl-bng02.plus.net [195.166.130.153]

  3    18 ms    19 ms    15 ms  irb.12.pcl-cr02.plus.net [84.93.249.114]

  4    18 ms    15 ms    15 ms  ae2.pcl-cr01.plus.net [195.166.129.6]

  5    18 ms    16 ms    16 ms  ae1.ptw-cr01.plus.net [195.166.129.0]

  6    23 ms    19 ms    19 ms  ldngw1.arcor-ip.net [195.66.224.209]

  7    17 ms    14 ms    15 ms  85.205.0.86

  8     *        *        *     Request timed out.

  9     *        *        *     Request timed out.

 10     *        *        *     Request timed out.

 11     *        *        *     Request timed out.

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23     *        *        *     Request timed out.

 24     *        *        *     Request timed out.

 25     *        *        *     Request timed out.

 26     *        *        *     Request timed out.

 27     *        *        *     Request timed out.

 28     *        *        *     Request timed out.

 29     *        *        *     Request timed out.

 30     *        *        *     Request timed out.

 

Trace complete.

 

C:\>

Still no good.

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