Hello
My sure signal has today stopped working after having it for nearly a year running alongside my BT HH3.
I have tried several resets on both my VSS and my Router but I have still got Power - flashing, Internet - solid orange, In Service - off, In Use - off.
Please can you help?
Below info -
Speed
Ping- 85ms
Download- 29.32 Mbps
Upload- 6.00 Mbps
IP Address- 86.182.110.41
VSS serial no- 40123642346
Traceroute results -
C:\Users\Chris and Jane>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 14 ms 14 ms 14 ms 172.16.13.133
3 * 15 ms 14 ms 217.41.217.110
4 15 ms 15 ms 15 ms 217.41.217.109
5 16 ms 16 ms 16 ms 213.120.181.18
6 17 ms 16 ms 16 ms 217.41.169.9
7 16 ms 16 ms 16 ms 217.41.169.107
8 16 ms 16 ms 16 ms acc1-xe-5-2-2.sf.21cn-ipp.bt.net [109.159.251.11
9]
9 26 ms 23 ms 23 ms core2-te-0-2-0-1.ilford.ukcore.bt.net [109.159.2
51.19]
10 23 ms 96 ms 22 ms peer1-xe0-1-0.telehouse.ukcore.bt.net [109.159.2
54.132]
11 28 ms 27 ms 27 ms lndgw2.arcor-ip.net [195.66.224.124]
12 25 ms 24 ms 25 ms 85.205.116.2
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out
Thanks.
