Vodafone Sure Signal v2 (steady power, flashing system lights)

[glrawson]

Hi There,

I have a Vodafone Sure Signal v2 that seems to be stuck with a steady power light and flashing system light. The light has been flashing for over 2 hours and will not stop. The phone light is off. Could you please advise if I have a faulty device?

Thanks for your help in advance!

[andyc]

Hi Dave,

Thanks for your help. Apologies but there was a typo in my serial number and it should be 40113113472.

Thanks again.

Andy

[DaveCD]

Hi andyc

Thank you for the serial number.:smileyhappy:

I can see that you connected with the Sure Signal last night, are you still experiencing difficulties?

If so follow the PM I have sent previously and we will be in touch as soon as we can.

Many Thanks

DaveCD

eForum Team

[andyc]

Thanks Dave. I'm still having the same problems so I'll follow your instructions.

Andy

[andyc]

I tested my Sure Signal at another house and after configuring the router it was working within 30 minutes. I then took it home and plugged it into my router again and without changing anything it was working within about 10 minutes. Glad it's all working now!

Andy

[Retired-AndyD]

Hi Andy,

Thanks for the update, it's good to hear you've a working Sure Signal once more.

If you do have any further questions, you know where we are.

Thanks

Andy

Moderator

[jasonic]

My box is again flashing its system light and its power light is constantly on,

Been doing this for at least 24hrs now

Any advice please

Also when the box says it is working, when I call the misses (who is in the house) I keep getting a recorded voice saying 'the number you have dialled is currently not available'  yet her phone is on.  I have to keep redialling until it gives up and lets me through.  Her phone is also attached to the SS2 box.

[jasonic]

Still flashing this morning

[jasonic]

Once again this morning, steady power light, still flashing system light.

[DaveCD]

Hi jasonic

Thank you for your post and I am sorry to see you are experiencing difficulties again.:smileysad:

I have resynchronised your device to ensure it connects with our servers again, please can you let me know if you are still experiencing difficulties.

Many Thanks

DaveCD

eForum Team

[markamicitia]

Hi I am haveing the same issue: S/N: 40121400457

Tracing route to 212.183.133.177 over a maximum of 30 hops

  1    73 ms    <1 ms     1 ms  Router [192.168.0.1]
  2     3 ms     1 ms     1 ms  192.168.1.1
  3    69 ms    67 ms    66 ms  anchor-hg-3-lo100.router.demon.net [194.159.161.
34]
  4    72 ms    69 ms    95 ms  anchor-access-4-s2010.router.demon.net [194.217.
23.37]
  5    63 ms    62 ms    65 ms  gi7-0-0-dar3.lah.uk.cw.net [194.159.161.90]
  6    63 ms    63 ms   113 ms  xe-0-1-0-xur1.lah.uk.cw.net [193.195.25.66]
  7    73 ms    59 ms    66 ms  LDNGW1.arcor-ip.net [195.66.224.209]
  8    72 ms    64 ms     *     85.205.116.14
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.