cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Vodafone SureSignal - Meraki Z1 Router

MB-WI
2: Seeker
2: Seeker

Hi, 

 

We have a customer using a suresignal, before they moved site they had a Zyxel router, however since they have changed to using a Meraki Z1, the suresignal no longer works since, 

 

However I have set up all the port forwarding rules and checked everything that has been suggested, I can see outbound attempts on port 4500 and then keepalives in packet captures but it still fails to work, is there anything further that you can suggest?

 

Kind Regards

 

Mike

11 REPLIES 11

Hi,

 

A Packet capture from the Wan interface shows traffic out, can you confirm if you get any traffic from: 83.148.140.131

 

Kind Regards

 

Mike

Gemma
Community Manager
Community Manager

Hi MB-WI,

 

We’ve got no way of checking traffic on it, although I can confirm that IP address is showing on our whitelist.

 

Thanks,

 

Gemma