Vodafone Suresignal V3

[Callumbo]

Hi,

I have has a suresignal V3 for several months and it has been working just great, full 3G signal on all three handsets. However, about a week ago, it stopped working, The solid red power light is on, the internet light flashes (First White Light) but thats it. Now i am back down to one or no bars on all three handsets. I have tried pressing the reset button, unplugging it, turning the modem off for a while before starting it up again. Nothing seems to work, its very frustrating seeing as i know it can and has worked great in the past.

Any ideas?

Callumbo

[Retired-James]

Hi Callumbo,

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.

Thanks

James