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Solution

We're working hard to fix the issue, so please try again later.: 500, 1013 - [2m2]

angeams
2: Seeker
2: Seeker

Anyone got any idea what this error message is and if vodafone is really trying to it?  I've had the message foe 4 days - still not managed to get my Sure signal to work.  Says its registered but the gadget doesnt actuall work and I also cannot add users.  

 

We're working hard to fix the issue, so please try again later.: 500, 1013 - [2m2]

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @angeams

 

 

I've seen similar posts with these types of errors. I can certainly understand how this can be frustrating n

 

May I ask if you have tried clearing your caches and cookies. 

 

And or try another browser.

 

Alternatively I have read this has self resolved after a short period of time. 

 

You could call customer service on 191 or from a computer use Live Chat for assistance. Link in my signature below. 

 

Sure signal FAQs

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

DaveCD
Moderator (Retired)
Moderator (Retired)

@angeams

 

I understand that there was an issue with the website that has now been resolved.

 

Please follow the steps advised by @BandOfBrothers and let us know if you need any further support.