02-08-2012 06:50 PM
I recently upgraded my really unsmart nokia to a new smart Samsung phone with VF on a new 24 month contract.
The problem is that the VF signal around my home is very poor (MK182FG) and I can only just get phone signal, but not 3G. Therefore I can't use my phone properly at home.
A couple of days ago I had a nice lady from VF call me up asking how I was finding my new phone etc and if VF could help me in any other way in relation to my new phone/contract. She went on to explain that the way round my problem was a sure signal box thingy and that I could have one free of charge. At the time I said no thanks, but on hind site I really think that this is the only way round my lack of signal at home.
Therefore my question is how do I go about and where do I order/ask for one of these sure signal box's.
Many Thanks in advance
03-08-2012 11:52 PM
04-08-2012 07:46 AM
I have a sure signal and it works perfectly. In the last 12 months I believe it stopped working once for about 2hours.
If you are having trouble it is more likely to be your ISP that is the cause than Vodafone.
04-08-2012 01:30 PM
Thanks for your posts and letting us know that you've now received a call. I do hope that your query is now resolved, however if you do require any further help please let us know.
Thanks for your post. I can see that your other post is logged to be worked here. Please could you keep your query to one thread as this makes it easier for the eForum team and other community members to follow its progress.
11-08-2012 11:17 AM
Can you tell me how long it takes to receive a sure signal box? The lady that called me from VF said it would arrive in 4 working days........it has not arrived and I am still waiting.
If someone from the techteam could let me know or give me a call I would appreciate it.
13-08-2012 08:27 AM
Thanks for your reply. It does normally take around 3-5 working days for delivery. If it hasn't been received yet then we'll need to take a look at your account to see where your order is.
I've sent a private message with details of how to contact us directly. You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
13-08-2012 11:08 AM
nokia n97 mini x6
sony Ericsson satio
htc touch 2
samsung galaxy s x3
htc desire hd x2
so far this year