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Solution

Why is my sure signal not recognising other numbers?

threaders
3: Seeker
3: Seeker

My V1 gave up the ghost so now have a V3.  It works fine with my number as the owner etc but wife and daughters numbers not recognised as they have no signal.  I have removed them and re-added.  I have rebooted their phones.  I am getting extremely annoyed with the whole thing.

1 ACCEPTED SOLUTION

Nabs
17: Community Champion
17: Community Champion
Back to factory settings, that should force it to download the settings from the servers again.

This link should be useful for doing the reset https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/42318690/Reset-your-Vodafone-Sure-Si...

View solution in original position

11 REPLIES 11

Problem solved. It was restarted again on Vodafone's end via Live Chat and it's all working now.

Rahim
Moderator (Retired)
Moderator (Retired)

@bbutcher We're delighted to hear this. 

 

Thanks for letting us know :Smiling: