Vodafone Sure Signal

[bigguyj50]

I got a new SS for use in my workplace, registered and set up onMonday of this week and after about an hour it worked fine....till today

The system light started to flash and i lost all 3G signal. This was at 10 am this morning and now at 5 PM it is still flashing and i have no 3G signal. I need this because i work in a metal clad building in a poor signal area.

Any Ideas?????

GJB

[Andy]

Hi bigguyj50,

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Andy
Moderator

[DaveCD]

Hi bigguyj50

Thank you for your post.

If this is still an issue for you please can you provide your devices serial number.

There has also been some maintenance this week, please could you perform a factory reset of the device and let us know how you get on.

Factory Reset

Hold down the reset button until all the lights show (about 30 secs) keeping the reset button held down, remove then reinsert the power lead, once all lights display release the reset button. The Sure signal will come online in around 1 hour.

Many Thanks

DaveCD

eForum Team