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de register sure signal box

Jhedi_knight
2: Seeker
2: Seeker

greetings

 

Could anyone help me out I have sold my sure signal box online, but he is unable to regter it, apparently its still registered to me, I am no longer a vodafone customer so I am unable to de-register it online.

 

If I give a vodafone agent my account number could you do it at your end?

 

Thanks 

1 ACCEPTED SOLUTION

Just when I was losing all hope with Vodafone, I got a chat window pop up at 8pm (when the phones stop being answered) and a very helpful chap (Omar) confirmed my identity and deregistered my box.

 

Not only did he do this - he registered it for my father. Thats what you call star service.

 

Don't waste your time here waiting days and days - get that online chat window open.

View solution in original position

85 REPLIES 85

paulprett
2: Seeker
2: Seeker

please d-register my vodaphone suresignal bax...thanks

serial 40120104084

Gemma
Community Manager
Community Manager

Hi paulprett,

 

If you’re the original owner we can take a look at this for you.

 

For security reasons, please click here to send us your details.

 

Thanks,

 

Gemma

pug1
2: Seeker
2: Seeker

Hi, i also am having the same problems and i need to de register my account. is this still possible? thanks

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi pug1,

We'll be happy to deregister it for you. Just take a look here for how to get in touch. :Winking_smiley:


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Cheers, Ben

Hello,

 

I have also left Vodafone and require to de-register a signal box.  Could you please send me message so that I can provide you the necessary details.

 

Thanks.

Hi PasturesNew2014, 

 

Take a look here for how to get in touch and we'll arrange this for you. 

 

Thanks, 

 

Kay

 

I want to deregister a Sure Signal, but the original account is no longer active. How can I get the sure signal de registered please?

Hi peterdg121,

 

So we can do this for you, please contact us here.

 

Thanks

Michelle

PhillipAlbutt
2: Seeker
2: Seeker

Hi Im having the same issue can i get some help please???

drey_p
16: Advanced member
16: Advanced member
Hi there

One of the eForum Team will be along in about 24-48 hours. They'll need all the details of the account against which you had registered the device, and will be able to de register it.

PWIAC