Vodafone Sure Signal

[gb77]

hi

i have just received and regestered my suresignal. i have two numbers on my account - my number and a second one for my girlfriend. it works for the primary number but not for the second number. i have added the my girlfriend's number as user but does not pick up suresignal. 

any ideas why this does not work for two numbers??? we both have htc desire phones with same settings.

cheers

[Andy]

Hi gb77,

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Andy
Moderator

[gb77]

I cannot find a thread that helps. Where can I go for help? Do I need to call a number?

[Pendarric]

Hi,

If none of the threads via the troubleshooting are applicable to you, then one of the forum team will be with you as soon as possible. They're a small team and very popular , so you may need to be a little patient, but they'll definitely be able to help you

[DaveCD]

Hi gb77

Thank you for your posts and a very warm welcome to the eForum.

We have been aware users have faced difficulties with their devices however I have been advised this has been resolved.

If you are still experiencing difficulties please follow the Private Message I have sent to you, once we have your response either myself or one of the team will be in touch as soon as we can.

Please include the device serial number.

You can find your PM inbox here.

Many Thanks

DaveCD
eForum Team