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iPhone 6s not working with sure signal

George23
2: Seeker
2: Seeker

I recently upgraded from an iPhone 4s to an iPhone 6s.  

Unfortunately I cannot seem to get the 6s to connect to my sure signal. 

I have de registered the sure signal in line with a previous post but still no signal.  I know it is working because my wife's iPhone 5c is working fine with a full 3G signal.  

Any other ideas please.

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

When you de register then please leave it that way for 24 hours and then re register. As per Tech advice in https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-signal-not-connecting-after-sim-swap/m-p/2...

 

Then reset your iPhone. 

 

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

To add->

 

A recent forum announcement->

 

https://forum.vodafone.co.uk/t5/Vodafone-Announcements/Vodafone-Sure-Signal/td-p/2449241

 

Also some Virgin users have been having issues ->

 

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-Signal-V3-not-working-even-after-resetting/...

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

George23
2: Seeker
2: Seeker
I attempted to register it this morning after approx 20 hours but there are no records of a sure signal on my Vodafone account!

BandOfBrothers
17: Community Champion
17: Community Champion

You may need to check things with Live Chat or Customer service on 191.

 

Also one of the Vodafone Tech Team on the eforum maybe able to guide and assist. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.