nano sim change and now not registering

[mrabsent]

changed my sim to a nano and now not picking up the sure signal.

iv rang up 5 times and each time iv been told to do something diff and assured it will be fixed but alas its not.

this as been going on for about 4 days now with no signal as im in a blackspot without the ss.

iv had it resyced twice, reset ss and phone numoures times and been told to wait,but hanging out the window to make a call is starting to get tedious now.....

the serial number is 21197061647

[mrabsent]

Any mods about to check and resync me again?

[Retired-Ian_]

Hi mrabsent,

Thanks for posting.

It's showing as deregistered.

Can you access My account and re register the device please?

Thanks

Ian

[mrabsent · Accepted solution]

I tried the deregister for a day but alas still not connecting.
Anyways all back registered now

[mrabsent]

Seems to have sorted itself out now and appears to be working.