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30-09-2014 08:27 PM
hi
after alot of faffing at the start (port forwarding etc) I have had a working sure signal v2 for nearly 3 years. Other than having to reset it every so often all has been ok until recently. over the last few weeks I have had to reset the signal box more and more. Over the last few days I have had to reset the box daily and today I just can't get the box working again
Issue is always the same. power light on, system light flashing. up until today I have managed to get it working again using some comination of a factory reset and switching everything (broadband router etc) off and on and again. none of this is working todat and I keep ending up with a signal box with a flashing system light.
Can you please advise what information you have at your end that might help as I simply can't get it working at the moment.
speed test results
ping 23ms
download 52.3mbps
upload 17/08mbps
ping test
line quality B*
ping 29ms
jitter 3 ms
unable to measure packet loss
ip address 86.136.170.5
I have a mac , please advise how to do trace
sure signal serial number 40123235372
30-09-2014 08:36 PM
probably worth saying i'm with BT (infinity) . having just looked at other posts on forum looks like this might be a nationwide issue with BT over last few days ? Would appreciate some advise from vodafone asap.
many thanks
02-10-2014 02:33 PM
Hi LauraAinsworth,
This is how to do a Traceroute on a MAC
With you being on BT please see here.
Cheers,
Laura