"Sorry – there seems to be a problem message" when registering device

[dudleybloke]

I get this message when registering my device. Tried several times:

Sorry – there seems to be a problem.

Something went wrong, sorry. Our techs are working hard to get it sorted - so please pop back later. - [2j2]

Are there network issues previenting registering new devices today?

The unit is the latest model and has been successfullly de-registered previously (it worked fine before de-registering).

Thanks.

[Retired-Charles]

@jamesjhllaw - I’ve also sent you a private message with instructions on how to get in touch, so we can look into this further.

[jamesjhllaw]

any one help.....

.....i have a brand new sure signal device and tried to register it today but it states

"sorry - there seems to be a problem. something went wrong, sorry. our techs are working hard to get it sorted - so please pop back later. [2k1]"

i have tried 3 different browsers but still the same response.

any advice, as no vodafone signal with my new phone in my house is really annoying.

thanks.

[dudleybloke]

This does not fix the issue.

[Retired-Charles]

@dudleybloke - Please let us know the serial number of your Sure Signal so we can investigate further.

[dudleybloke]

I managed to get through to Sure Signal team via telephone yesterday. They added my number for me. However, I am still not getting a signal, even though my phone number is registered. 

It's getting a bit annoying now as I'm missing work calls. 

I've turned off and on both phone and Sure Signal several times to no avail.

Please help me Vodafone.

Thanks.

[Shivari]

Same problem here. Error on trying to register yesterday (several times). Now the Register page has been removed. 

[Shivari]

Found the page again. Same error: "Something went wrong, sorry. Our techs are working hard to get it sorted - so please pop back later. - [2e2]"

[Retired-Charles]

@Shivari - Try clearing your cache and cookies or try a different browser - there may an update taking place, so could be worthwhile trying again tomorrow.

[Shivari]

Phoned the Sure Signal team and amazingly got through straightaway. 5 minutes later, all sorted. yay!

[mraquinn]

I'm having this problem now.  Any chance of just fixing the website rather than asking us all to phone individually?