My sure signal box had been working perfectly, dropped out 11 days ago. I called 191 who told me to wait 24hrs and it would be sorted. Lights showing were solid red light and slow flashing internet light in white..no other lights.
The repeat performance of me calling reporting the same situation again and giving them my speedtest results has gone on for the past 11 days give or take a couple when i couldn t face calling again.
We ve got bt internet and i know there was a problem with this provider however i am told this has now been resolved.
I ve followed each of the steps on the website to reset etc but still nothing...anyone else got any ideas?
Should i request a new box? I work from home and this is driving me mad...
