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sure signal wont work with iphone 5

dorry69
2: Seeker
2: Seeker

i have recently bought a iphone 5, and had to convert my sim to a nano sim. since changing my sure signal wont work on my phone. but does with the rest,

my serial number is  40114276716   vss2

1 REPLY 1

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Hi dorry69, 

 

You need to deregister your number from the Sure Signal and then re-register it after 24 hours. 

 

If you still experience issues please let me know and we can look into this further for you. 

 

Thanks, 

 

Kay