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sure signal

richyrich0000
2: Seeker
2: Seeker

hi there, since i registered my sure signal all i have is power light on

and second light flashing, 3rd and 4th light off

 

my results are as follows

 

speedtest

download 2.83

upload 0.5

 

ping 44ms

jitter 2ms

unable to measure packet loss

 

external ip 82.152.41.197

 

sure signal serial 21196820241

 

.AOLWebSuite .AOLAttachedImage {max-width:275px; max-height:275px;} .AOLWebSuite .AOLPicturesFullSizeLink { height: 1px; width: 1px; overflow: hidden; } .AOLWebSuite a {color:blue; text-decoration: underline; cursor: pointer} .AOLWebSuite a.hsSig {cursor: default} .AOLWebSuiteM1 {margin: 10px 20px;} .AOLWebSuiteM2 {margin: 5px;} .AOLWebSuiteM3 {margin: 10px;} .dmItemSelected {padding: 2px !important;text-decoration: none !important;color:#fff !important;background-color: #656565 !important;border-radius: 2px;}

#AOLMsgPart_1.2_249bc5eb-9a00-496e-ad34-e088fc2dc481 td{color: black;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:"Albertus Medium"; panose-1:2 14 6 2 3 3 4 2 3 4;} .aolReplacedBody p.MsoNormal,.aolReplacedBody li.MsoNormal,.aolReplacedBody div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} .aolReplacedBody a:link,.aolReplacedBody span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} .aolReplacedBody a:visited,.aolReplacedBody span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} .aolReplacedBody p.MsoAcetate,.aolReplacedBody li.MsoAcetate,.aolReplacedBody div.MsoAcetate {mso-style-priority:99; mso-style-link:"Balloon Text Char"; margin:0cm; margin-bottom:.0001pt; font-size:8.0pt; font-family:"Tahoma","sans-serif";} .aolReplacedBody span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri","sans-serif"; color:windowtext;} .aolReplacedBody span.BalloonTextChar {mso-style-name:"Balloon Text Char"; mso-style-priority:99; mso-style-link:"Balloon Text"; font-family:"Tahoma","sans-serif";} .aolReplacedBody .MsoChpDefault {mso-style-type:export-only;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt;} .aolReplacedBody div.WordSection1 {page:WordSection1;}

Microsoft Windows [Version 6.1.7600]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

 

C:\Users\Richard.Statham>tracert 212.183.133.177

 

Tracing route to 212.183.133.177 over a maximum of 30 hops

 

  1    <1 ms    <1 ms     1 ms  10.40.120.254

  2    40 ms    39 ms    41 ms  lo0_ecldsl-bba1.gs1.eclipse.net.uk [82.153.1.65]

 

  3    40 ms    42 ms    40 ms  86.54.135.72

  4   168 ms   181 ms   129 ms  ldngw1.arcor-ip.net [195.66.224.209]

  5   210 ms   246 ms   270 ms  85.205.0.86

  6     *        *        *     Request timed out.

  7     *        *        *     Request timed out.

  8     *        *        *     Request timed out.

  9     *        *        *     Request timed out.

10     *        *        *     Request timed out.

11     *        *        *     Request timed out.

12     *        *        *     Request timed out.

13     *        *        *     Request timed out.

14     *        *        *     Request timed out.

15     *        *        *     Request timed out.

16     *        *        *     Request timed out.

17     *        *        *     Request timed out.

18     *        *        *     Request timed out.

19     *        *        *     Request timed out.

20     *        *        *     Request timed out.

21     *        *        *     Request timed out.

22     *        *        *     Request timed out.

23     *        *        *     Request timed out.

24     *        *

 

can anyone help

 

 

2 REPLIES 2

richyrich0000
2: Seeker
2: Seeker

hi there i seem to have the same problem

 

speed is ping 45ms

line quality bx

unable to measure packet loss

 

xternal ip 82.153.41.197

 

sure signal serial 21196820241

 

traceart

 

Sukhi
Moderator (Retired)
Moderator (Retired)

@richyrich0000

 

The Sure Signal has been disconnected from our network far too long for it to be reconnected.

 

I'd recommned buying a new one via our online store.