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12-07-2016 03:12 PM
My sure signal (version 1) stopped working two days ago, I have reset it a number of times and I get the first two lights on and the fourth flashing for a while before it goes off. The serial number is 21197109263 and I have a BT infinity superfast broadband connection. Can you help please?
12-07-2016 03:16 PM
Hi
Possible help threads...
Troubleshooting Thread for Sure Signal.
It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.
From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.