v3 suresignal not working

[pooley0082012]

Hi I have a v3 sure signal and only 2 of the 3 lights are on it was working fine until to night I have tried resetting it but still not working

[BandOfBrothers]

Hello @pooley0082012

My apologies if you've seen the following help page. 

My-sure-signal-has-stopped-working-what-should-I-do. and Sure-Signal-troubleshooting.

[pooley0082012]

No I have tried all that still nothing

[BandOfBrothers]

In the help link is instructions to run a trace. 

Please do that and repost. 

If one of the Tech Team can help I'm sure they will. 

Just to to add a Sure Signal has a 24 month warranty. 

[pooley0082012 · Accepted solution]

The serial number is 42150248963 can aby one from Vodafone help please

[pooley0082012]

All working now thanks

[BandOfBrothers]

Awesome news.