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vodafone sure signal

cec123
2: Seeker
2: Seeker

Just bought a new VSS. Plugged in, red light constant, white internet light has been slowly flashing for last 2 hours. What can I do to sort this out?

 

1 ACCEPTED SOLUTION

Retired-Andy
Moderator (Retired)
Moderator (Retired)

Hi cec123,

 

The lights you’re seeing show that the Sure Signal is currently being configured.

 

This can take up to six hours to complete after which you should see a solid power light, solid internet light and solid service light.

 

Let me know how you go on.

 

Thanks

 

Andrew

 

If you have the time, would you be able to complete a short feedback survey for me? You can find it here and it’ll go to ensuring I’m offering the best service I can.

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1 REPLY 1

Retired-Andy
Moderator (Retired)
Moderator (Retired)

Hi cec123,

 

The lights you’re seeing show that the Sure Signal is currently being configured.

 

This can take up to six hours to complete after which you should see a solid power light, solid internet light and solid service light.

 

Let me know how you go on.

 

Thanks

 

Andrew

 

If you have the time, would you be able to complete a short feedback survey for me? You can find it here and it’ll go to ensuring I’m offering the best service I can.