09-05-2012 08:54 AM
Thank you for your post, it is great to see you.
You can request your Network Unlock Code without penalty as you are on a Pay Monthly agreement, this would only be charged at £19.99 if the device was not attached to your account or was on PAYG.
If you have any further queries please do not hesitate to post.
It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.
10-05-2012 12:11 AM
I have requested and got a reply from your NUC team saying the phone has to be active on Vodafone network for at least 15 days before it can be unlocked. Please could you confirm this for me? I'm on 24 months contract, not PAYG. Cheers.
10-05-2012 04:49 PM