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Has anyone noticed problems with Lumia phones & using Skype, Voice Recorder or Speakerphone?
My 2 year old Lumia 930 cannot be used on the functions I mention as of the Windows 10 update around April 2016.
There is a well publicised problem whereby the Win 10 update did something to the auxilliary microphones on the device rendering them all useless. This is just a software thing it seems. As a result the only mic that works is the main one used for phone voice calls.
I have been hoping that over the course of the year Microsoft would issue a fix....but not so far!
Are we to assume that a fix will never be issued? Is Vodafone doing anything about it?
Hi @Dave_Voda, our Repair team may need to take a closer look at the phone to determine what is causing the issue. If the phone is out of warranty, there may be a charge for this. You can find more information here.
I would also recommend speaking with the manufacturer for any further advice that they may have in regards to this.
Dear All, especially Vodafone Tech's,
Despite your encouragement to (a) visit your shops to get a Tech to check my phone or (b) contact the 'manufacturer' - I have fixed my problems myself!
I downgraded my phone from Win 10 back Win 8.1. It took approx 10 minutes & went without any drama or problems.
So now my Lumia 930 works properly, the way it was meant to. Skype works properly, I get audio when I do voice recording, I get audio with video recording....& hey Cortana answers my questions! Oh, & speaker phone works...people can hear me!
SO THE MORAL OF ALL THIS IS....MICROSOFT HAVE CRIPPLED THE SECONDARDY MIC'S ON LUMIA PHONES WITH WINDOWS 10.
Wake-up Vodafone, look at the Windows forums & elsewhere....Listen to dozens, yes dozens of people!! Accept your responsibility & obligations to your customers. Get MS to sort their rubbish product out!
I'm not under any contracts....When it suits me I will take my 3 business accounts elsewhere!