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Rank 1: Guest
Posts: 5
Registered: ‎20-09-2016
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Lumia 950 Lost Photos

I got an Lumia 950 about two weeks ago, and tried to send a photo this morning, only to find that all my photos (over 200) have gone. The files still seem to be there, but the gallery just shows black squares instead of thumbnails.

 

Does anyone know how to recover them? I'd really appreciate any help!

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Rank 50: Grand Master
Posts: 22,711
Registered: ‎13-10-2009

Re: Lumia 950 Lost Photos

Have you tried connecting your phone to your PC and copying them off?  If so do the files work on the PC or are they corrupt?

Has my post helped you? If so please click the Thumbs Up button! Smiley Wink

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Message 2 of 5 (9,029 Views)

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Rank 50: Grand Master
Posts: 22,711
Registered: ‎13-10-2009

Re: Lumia 950 Lost Photos

Have you tried connecting your phone to your PC and copying them off?  If so do the files work on the PC or are they corrupt?

Has my post helped you? If so please click the Thumbs Up button! Smiley Wink

Message 2 of 5 (9,030 Views)
Posts: 128
Topics: 2
Thanks: 8
Solutions: 0
Registered: ‎19-08-2016

Re: Lumia 950 Lost Photos

Hi @heh48

 

Did you try @drey_p's advice? Did it work? 

 

Cara

Message 3 of 5 (4,476 Views)
Rank 1: Guest
Posts: 5
Registered: ‎20-09-2016

Re: Lumia 950 Lost Photos

Yes, it did. Just user error I think!

 

Thanks both for your help

Message 4 of 5 (4,466 Views)
Posts: 1,131
Topics: 4
Thanks: 119
Solutions: 10
Registered: ‎10-05-2016

Re: Lumia 950 Lost Photos

I'm relieved to hear that, @drey_p has resolved the issue. 

 

Please let us know if you need any further help. 

 

Louise

Message 5 of 5 (4,393 Views)
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