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Registered: ‎09-10-2010

My Vodafone App - Workaround

[ Edited ]

The My Vodafone App is still M.I.A. so here is a simple workaround that gives you all the main information you want from the App.

 

Windows Phone has this great feature that let's you Pin Applications and Web Pages to the Start Screen. It's this "Pinning" feature that we are going to exploit.

 

  1. Open the Internet Explorer App on your Windows Phone.
  2. Point the Browser to www.vodafone.co.uk/my-vodafone
  3. Press the 3 dots on the bottom right of the screen

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4. Click on Settings - Then tap on Website Preferences...

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5. Choose "Desktop Version". This will automatically open the My Account page in FULL version with access to all the account features. Currently the mobile platform doesn't give all features to all devices so this is a fantastic workaround!

 6. Next tap on the 3 dots again and choose Pin to Start screen.

 

You now have a "My Vodafone App"

 

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Wink.gif

 

 

 

 

 

 

 

 

 

Message 1 of 19 (21,990 Views)
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Registered: ‎21-10-2009

Re: My Vodafone App - Workaround

Thanks TSD. Good workaround for my 930. 😊
Message 2 of 19 (21,878 Views)
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Re: My Vodafone App - Workaround

Funnily enough, this now seems to have switched to mobile view once I have logged in the next time.

 

wp_ss_20150217_0002.jpg

Message 3 of 19 (21,869 Views)
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Re: My Vodafone App - Workaround

Scroll to the bottom of the web page and select "Full Site".

I think its an issue with the website detecting you are using a mobile device so auto switching you to mobile.

After doing the full site thing, pin to start screen again, hopefully that should make it stick...?

😉
Message 4 of 19 (21,861 Views)
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Re: My Vodafone App - Workaround

Also when on the web page, tap on the 3dots (bottom right) tap on settings and check to see what "Data Sense" is set to? If its auto or high the browser will convert to the most data saving option (mobile).
Message 5 of 19 (21,857 Views)
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Registered: ‎21-10-2009

Re: My Vodafone App - Workaround

Tried all that but still mobile view, not that I am bothered by that, it works and can access my account.
Message 6 of 19 (21,844 Views)
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Registered: ‎21-10-2009

Re: My Vodafone App - Workaround

Changed data sense to off and full page came in.

Thanks again TSD 😉
Message 7 of 19 (21,820 Views)
Rank 3: Occasional Poster
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Registered: ‎23-01-2015

Re: My Vodafone App - Workaround

hahaha it looks like vodaphone users are destined to do this forever lol im so jelly of ee users they actually have a ee app.

Message 8 of 19 (21,639 Views)
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Registered: ‎24-11-2009

Re: My Vodafone App - Workaround

The EE app isn't all that TBH

sigbar.png

Note I do not work for voda, My advice comes from experience and my opinions are my own

 

Message 9 of 19 (21,253 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎28-07-2014

Re: My Vodafone App - Workaround

Hi @thesoupdragon I followed your guide (plus the additional part regarding data sense), but still end up on the mobile site!

Have you any thoughts on why this is happening? I'm on Lumia 925 although I don't suppose that should make a difference.

Many thanks in advance.
Message 10 of 19 (21,238 Views)
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Registered: ‎23-08-2011

Re: My Vodafone App - Workaround

Looks like Vodafone have decided Windows Phone Users don't need the info, all I get is "My Vodafone is not available on windows phone, you can log into My Vodafone via a PC or LapTop"

 

Great Stuff Voda, putting Customers first as always.

Message 11 of 19 (20,266 Views)
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Registered: ‎23-08-2011

Vodafone App

How can I get my usge info when using Windows Phone?

 

Windows App does not exist and the workaround posted does not work anymore.

Message 12 of 19 (20,321 Views)
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Registered: ‎14-08-2011

Re: Vodafone App

Message 13 of 19 (20,314 Views)
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Registered: ‎23-08-2011

Re: Vodafone App

Yes that workaround is the one I cannot get to work.

 

To be honest, if there has been no app by now, I don't ever see one materializing.

Message 14 of 19 (20,310 Views)
Posts: 21,012
Registered: ‎14-08-2011

Re: Vodafone App

Same happened with the O2 Network and the myO2,App and Windows Phones.

Eventually they did release an App

Think positive 😎

image.jpeg

 

Message 15 of 19 (20,302 Views)
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Registered: ‎23-08-2011

Re: Vodafone App

I'm usually positive lol
I suppose I can manage without it but, it would be a nice option.
Message 16 of 19 (20,287 Views)
Posts: 21,012
Registered: ‎14-08-2011

Re: Vodafone App

Totally agree.

My partner got along without the myo2 App on her Lumia 520 but now she uses it regularly to check things.

Come on Vodaphone support our Windows Users a little more. 😇

image.jpeg

 

Message 17 of 19 (20,283 Views)
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Registered: ‎23-08-2011

Re: Vodafone App

The only 2 networks that have a constant good signal at my home are, Voda and 3 therefore I am tied a little.

I do use o2 (well giffgaff) on a Nokia 920 but only when I'm out and want to call my friend in the USA

Actually 3 are buying up o2, so giffgaff may become 3
Message 18 of 19 (20,270 Views)
Posts: 21,012
Registered: ‎14-08-2011

Re: Vodafone App

Hi


Yes I agree it makes sense to use a Network that provides good strong signal and decent data speeds.

The owners of the Three Network - Hutchison Whampoa have tabled a buying deal for O2-UK but that's if it's rubber stamped by the various external bodies that ensure all is legal and fair ,which is reported to take up to a year ?

GiffGaff is a MVNO Network so it'll be interesting to see what happens to them and Tesco ,and Sky who are reported to be potentially joining onto O2 as a MVNO too in 2016 !

In the meantime I hope you get access to the App. 😎

image.jpeg

 

Message 19 of 19 (20,249 Views)
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