Bad Request

Your browser sent a request that this server could not understand.
Reason: You're speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Hint: https://www.vodafone.co.uk/

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

400 Bad Request

Bad Request

Your browser sent a request that this server could not understand.
Reason: You're speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Hint: https://www.vodafone.co.uk/

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Menu Toggle

Welcome to Vodafone Community

Windows

Nokia Lumia 520 MMS problem

7: Helper

Hi

 

My mum, who is also a Vodafone Pay Monthly customer is having troble sending a MMS on her Nokia Lumia 520.

 

Is this a common problem or can it be fixed.

 

Thanks Craigy1892

View more options
55 REPLIES
Moderator (Retired)

Hi Craigy1892,

 

This can definitely be fixed.

 

The first thing that we need to do is make sure the correct settings are in the phone.

 

The easiest way to do this is to take a look at our internet settings page.

 

If you are still having trouble after this, contact the team here to get the account checked.

 

James

 

If you have any comments regarding how I have handled your query today, please complete our short feedback survey.

View more options
2: Seeker

I have the same Nokia Limia 520 Mms issue since my phone ran an automatic update.

 

I now can't send or receive picture messages.I spoke to someone online and they couldn't help.Same result when I went into my local Vodafone branch.

 

Tried the texting Web approach and still no change.

View more options
Moderator (Retired)

Hi there JMWright,

 

Thanks for posting.

 

Can you send a picture message to yourself?

 

If not, please list the APN settings you have at the moment.

 

Could you also let me know if you're Pay monthly or Pay as you go?

 

Cheers,

 

LeeH

View more options
2: Seeker
Hi,

Pay monthly.I have been trying to input apn settings manually using online guides.

The Vodafone guide how to do it does not reflect how the screens appear on my phone.

I am trying using the settings menu,then access point,then add new apn settings.

Tried so many times it driving me nuts.I understand that the lumia won't accept settings via text.

Hope you can help.....asap.

Jon.
View more options
2: Seeker
No i cant send myself a picture message.
View more options
Moderator (Retired)

Hi JMWright

 

Can you go the Market Place for me, then go to Nokia Collection and select Network Set Up. 

 

If you run this and select Vodafone Pay monthly this should fix it for you.

 

Thanks

 

Simon

View more options
2: Seeker
Network set up does not exist in the marketplace or the Nokia collection.....This is unbelievable,do any of you actually know how to fix this issue.
View more options
Moderator (Retired)

Hi JMWright,

 

The only option I can think of is to do a factory reset of the phone.

 

To do this go to Settings > About > Reset your phone.

 

This will erase all your data and personal content so make sure the important details are backed up.

 

The phone will get the correct settings as part of the set up process.

 

Thanks,

 

Andrew

View more options
2: Seeker
Already tried that during the 24 hours waiting for a reply on this pointless forum.

Time to leave Vodafone.
View more options
Moderator

Hi JMWright

 

I'm sorry to see that the factory reset did not work, the next step to try would be a repair.

 

Thanks

 

Sukhi

View more options
2: Seeker

I have the same problem

View more options
2: Seeker

How long do you have to wait after you text the word web to 40127

View more options
1: Seeker

Hi, think I'm having similar issues. I had an MMS sent to my phone today saying 'Get media content now (29 KB)'. Clicked to download this (both out using my data allowance, and after that failed at home when connected to braodband) - nothing happens!

 

Can I be advised on what I should do to try and resolve this please, even if it is simply retracing the steps outlined above.

 

Many Thanks.

View more options
2: Seeker

Still waiting on an answer,can anyone help please

Spoiler
 
View more options
2: Seeker
Tim,Calcy.

I think my mms issues may be as a result of a recent Lumia Amber update.

You both have exaxctly the same issue as me.

If you manage to find anyone at Vodafone who has
a solution,please let me know.I have used this forum,the online chat option and even visited instore.
I have yet to find a single Vodafone employee who isn't just giving me bulk standard answers read from a computer screen.Good luck!
View more options
Moderator

Hi Guys

 

I can see a couple of you are having issues with MMS. 

 

timduke123 - Did you receive a text with the settings? If not get in touch here and I'll check you account is provisioned for MMS.

 

Calcy - Have taken a look at our internet settings page?

 

JMWright - If you feel the issue started after the update, then I'm afraid all that I can suggest is waiting for a future update that will hopefully fix this.

 

Thanks

 

Sukhi

 

View more options
2: Seeker

Now receiving Sky Sports Alerts how do i stop this, i have texted stop to the number but i am still receiving them

 

View more options
2: Seeker
Tim,

Unbelievably i have decided to upgrade with Vodafone now,rather than sort my mms issue.

Upgraded on Saturday morning online,just received a text to say my new phone is out of stock.

I should have learnt my lesson when none of them could fix an mms issue.

Good luck trying to get your problems resolved.

Regards,

Jon.
View more options
2: Seeker

Had an email telling me the mms was not acitvated but is now activated at their end, told to send text to 40127 web did this a few times still no reply

View more options
400 Bad Request

Bad Request

Your browser sent a request that this server could not understand.
Reason: You're speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Hint: https://www.vodafone.co.uk/

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

400 Bad Request

Bad Request

Your browser sent a request that this server could not understand.
Reason: You're speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Hint: https://www.vodafone.co.uk/

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.