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Posts: 1
Registered: ‎18-02-2017

USB modem problem

my vodafone modem k3770z...

enable problem... but i try enable click but not work...

how to solve this problem...

Message 1 of 2 (2,924 Views)
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Posts: 20,948
Registered: ‎14-08-2011

Re: USB modem problem

[ Edited ]

Hello @jeyakumar

 

 

Are you using Windows 10 ? If so please read the important information in this link. 

 

Mobile Broadband Software for Windows 10

 

 Windows 7 Link > Mobile Broadband Software for Windows 7

 

A few further questions if I may.   Smiley Happy

 

Has the device worked before ?

Is this a new dongle ?

Is the Sim Card Activated?

Do you have enough Data to connect ?

Is your Network Signal Ok. Check here > Official Vodafone Network Checker.

Are drivers up to date on your computer or required ones downloaded ?

Have you tried the device in another computer?

Are any firewalls or security suites tweaked to allow the devices access ?

 

Help link > Mobile-Wi-Fi-and-data-dongles/I've-just-got-a-new-data-dongle-How-do-I-get-started.

 

How-do-I-set-up-my-tablet-or-data-dongle-for-internet-access.

 

Vodafone Customer Services Contact Us Options.

image.jpeg

 

Message 2 of 2 (2,868 Views)
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