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Rank 1: Guest
Posts: 1
Registered: ‎18-02-2017

USB modem problem

my vodafone modem k3770z...

enable problem... but i try enable click but not work...

how to solve this problem...

Message 1 of 2 (2,923 Views)
Posts: 20,948
Registered: ‎14-08-2011

Re: USB modem problem

[ Edited ]

Hello @jeyakumar



Are you using Windows 10 ? If so please read the important information in this link. 


Mobile Broadband Software for Windows 10


 Windows 7 Link > Mobile Broadband Software for Windows 7


A few further questions if I may.   Smiley Happy


Has the device worked before ?

Is this a new dongle ?

Is the Sim Card Activated?

Do you have enough Data to connect ?

Is your Network Signal Ok. Check here > Official Vodafone Network Checker.

Are drivers up to date on your computer or required ones downloaded ?

Have you tried the device in another computer?

Are any firewalls or security suites tweaked to allow the devices access ?


Help link > Mobile-Wi-Fi-and-data-dongles/I've-just-got-a-new-data-dongle-How-do-I-get-started.




Vodafone Customer Services Contact Us Options.



Message 2 of 2 (2,867 Views)
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