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Unable to set up Microsoft account on new Lumia 550

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2: Seeker
It just says can't connect at the moment and wait for a while. I have no connection issues. Date and time all good. I've reset phone. Now tearing my hair out. Any ideas?
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1 ACCEPTED SOLUTION

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17: Community Champion

Hello @Dankop

 

 

I appreciate it can be frustrating when a process won't work or complete. 

 

Have you tried completing the process both on Network Data Connection and WiFi ? 

 

Is the phone a new out of the box model or a used one ?

 

Please take a look at these links I've come across from a Google Search. There are many more return hits if you wish to conduct a search yourself. 

 

Lumia 550 Help.

 

Among the included help tabs in the above link there is...

 

'I can't sign in or create Microsoft account on my Lumia phone'

 

There is also the Contact Us for Microsoft Here.

 

I hope you get this resolved asap. 

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3 REPLIES
17: Community Champion

Hello @Dankop

 

 

I appreciate it can be frustrating when a process won't work or complete. 

 

Have you tried completing the process both on Network Data Connection and WiFi ? 

 

Is the phone a new out of the box model or a used one ?

 

Please take a look at these links I've come across from a Google Search. There are many more return hits if you wish to conduct a search yourself. 

 

Lumia 550 Help.

 

Among the included help tabs in the above link there is...

 

'I can't sign in or create Microsoft account on my Lumia phone'

 

There is also the Contact Us for Microsoft Here.

 

I hope you get this resolved asap. 

IMG_1084.JPG

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2: Seeker
Thank you this got resolved by contacting Microsoft so thanks for the link. The issue was from there end
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17: Community Champion

Good to hear they sorted this out for you @Dankop and that the link I provided helped.   Smiley Happy

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