You are here:

Windows

Ask a question:
Reply
Rank 1: Guest
Posts: 2
Registered: ‎05-02-2017
Accepted Solution

Unable to set up Microsoft account on new Lumia 550

It just says can't connect at the moment and wait for a while. I have no connection issues. Date and time all good. I've reset phone. Now tearing my hair out. Any ideas?
Message 1 of 4 (4,250 Views)

Accepted Solutions
Posts: 21,012
Registered: ‎14-08-2011

Re: Unable to set up Microsoft account on new Lumia 550

Hello @Dankop

 

 

I appreciate it can be frustrating when a process won't work or complete. 

 

Have you tried completing the process both on Network Data Connection and WiFi ? 

 

Is the phone a new out of the box model or a used one ?

 

Please take a look at these links I've come across from a Google Search. There are many more return hits if you wish to conduct a search yourself. 

 

Lumia 550 Help.

 

Among the included help tabs in the above link there is...

 

'I can't sign in or create Microsoft account on my Lumia phone'

 

There is also the Contact Us for Microsoft Here.

 

I hope you get this resolved asap. 

image.jpeg

 

View solution in original position

Message 2 of 4 (5,209 Views)

All Replies
Posts: 21,012
Registered: ‎14-08-2011

Re: Unable to set up Microsoft account on new Lumia 550

Hello @Dankop

 

 

I appreciate it can be frustrating when a process won't work or complete. 

 

Have you tried completing the process both on Network Data Connection and WiFi ? 

 

Is the phone a new out of the box model or a used one ?

 

Please take a look at these links I've come across from a Google Search. There are many more return hits if you wish to conduct a search yourself. 

 

Lumia 550 Help.

 

Among the included help tabs in the above link there is...

 

'I can't sign in or create Microsoft account on my Lumia phone'

 

There is also the Contact Us for Microsoft Here.

 

I hope you get this resolved asap. 

image.jpeg

 

Message 2 of 4 (5,210 Views)
Rank 1: Guest
Posts: 2
Registered: ‎05-02-2017

Re: Unable to set up Microsoft account on new Lumia 550

Thank you this got resolved by contacting Microsoft so thanks for the link. The issue was from there end
Message 3 of 4 (3,638 Views)
Posts: 21,012
Registered: ‎14-08-2011

Re: Unable to set up Microsoft account on new Lumia 550

Good to hear they sorted this out for you @Dankop and that the link I provided helped.   Smiley Happy

image.jpeg

 

Message 4 of 4 (3,626 Views)
Got a question?

Get help and technical support on Vodafone's devices, products and services from our online community

If your question relates directly to your account or mobile number please contact our customer services team.

My Vodafone

My Vodafone

Stay in control of your spending and manage your account online.

Log in

Register for My Vodafone

Top up