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jt161
1: Seeker

Hi, I have an ES400 which requires a web password to gain access to the internet.  Does anyone know what this would be?

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Is it a Motorola phone with Windows Os ?

 

Try texting WEB to 40127 to see if settings can be sent to it. 

 

Alternatively the Apn settings from the GeekSquad are-

 

Windows Phone 8.1

From the home screen:

Swipe your finger from right to left across the screen to access the Apps list.
Find and tap on the Settings icon.
Scroll down this list until you find cellular + SIM or Mobile + SIM, then press on it to continue.
Make sure your Data connection is set to On, then scroll down and tap on SIM settings.
At the bottom of the SIM settings page you should find buttons to allow you to edit internet APN and edit MMS APN. Tap on edit Internet APN to modify your internet connection settings. (Please note: On some handsets these buttons are not in the SIM settings page. If this is the case, go back to the main settings menu and tap on access point which will then allow you to edit the APN settings as described in the Windows Phone 8 section below).
Enter the following settings into the onscreen form, without changing any other settings:
APN - internet (PAYG - pp.vodafone.co.uk)
User name - web (PAYG - wap)
Password - web (PAYG - wap)
Press the Save button to save and quit this screen. The save icon looks like a floppy disk, for those of us who remember them!
Now select edit MMS APN.
Enter the following settings into the onscreen form, without changing any other settings:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
WAP gateway (URL) - 212.183.137.12
WAP gateway port - 8799
MMSC (URL) - http://mms.vodafone.co.uk/servlets/mms
(As a check, the image below shows blue text in the fields you should have completed)
Press the Save button at the bottom of the page to save and quit this screen.
You should now see 4G, 3G, H, E or G on the top line of the display, next to the signal bars. This indicates you are connected to the data network
Vodafone Windows Phone 8.1 APN MMS mobile internet settings
Windows Phone 8

From the home screen:

Swipe across the screen to bring up the apps list
Open the Settings app
Tap Mobile network and ensure the data connection is switched on
Go back to the apps list, scroll down and tap on Settings
Tap on Access point
If your network name is showing in the list, tap it to make it active, otherwise tap add
Enter the following settings into the onscreen form, without changing any other settings;
Connection name - Vodafone Internet
Internet APN:
Access point name - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
MMS APN:
Access point name - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
Proxy address - 212.183.137.12
Proxy port - 8799
MMSC address - http://mms.vodafone.co.uk/servlets/mms
(As a check, the image below shows blue text in the fields you should have completed)
Tap the tick at the bottom to save
You should now see 4G, 3G, H, E or G on the top line of the display. This indicates you are connected to the data network

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Yes, it is a Motorola with Windows OS.  I have text WEB to 40127 but no reply 😞

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

It maybe a model not supported by the short code. 

 

A person can input the Apn's manually. 

 

As for the password. Try ->

 

Contract Password - web  

(PAYG - wap)

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hrym
17: Community Champion
17: Community Champion

@jt161 wrote:

Yes, it is a Motorola with Windows OS.  I have text WEB to 40127 but no reply 😞


Not even "we'll send your settings to you shortly"?  That's the usual and it implies that you'll see something.   These days, the APNs tend to arrive silently, though you may see a "tap to install" notification  - you do on Android, at least.   I don't know how Windows handles it.

Retired-KaylG
Moderator (Retired)
Moderator (Retired)

Hi jt161

 

If you follow this link here to our Live Chat team, they can get this looked into for you. 

 

Kayleigh