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4G

Anonymous
Not applicable

My 4G is not working on my iphone it is on 3g. i have selected 4G but it just doesnt work and is always 3G.

53 REPLIES 53

Anonymous
Not applicable
Am just gonnna go to the store

Anonymous
Not applicable
And am waiting as my bundle to my number because I changed numbers

BandOfBrothers
17: Community Champion
17: Community Champion

@shaztar3 wrote:
And am waiting as my bundle to my number because I changed numbers

Have you asked Vodafone to change your mobile number?

 

This is significant information and This is a major task and can affect services while it settles. 

 

Definatlry speak with customer services to check your account.

The Vodafone Highstreet Store won't be able to help with Account enquiries. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Anonymous
Not applicable
I talked to vodafone on chat they said they have requested 4G service on my phone.Am just gonna wait 24 hours for everything to be done and hope 4G works.

BandOfBrothers
17: Community Champion
17: Community Champion

@shaztar3 wrote:
I talked to vodafone on chat they said they have requested 4G service on my phone.Am just gonna wait 24 hours for everything to be done and hope 4G works.

Just remember to reboot your phone after 24 hours to refresh network connection. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Anonymous
Not applicable
I think my sim is not activated

Anonymous
Not applicable
Am gonna sim swap and keep my number and activate the sim. The sim may not be activated which is probably why 4g is not working

BandOfBrothers
17: Community Champion
17: Community Champion

@shaztar3 wrote:
Am gonna sim swap and keep my number and activate the sim. The sim may not be activated which is probably why 4g is not working

Are you Pay Monthly or Payg ?

 

If your connecting to 3G as you've stated in Post 12 "Because I went out and it was 3G", then your Sim Card must be activated. 

 

I assume you can make and take Calls and SMS texts. 

 

Before you instigate any processes yourself which may further hinder your Account and Servicex please do as we've discussed earlier. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Anonymous
Not applicable
My sister is saying my sim is not activated which is why my 4G is not working

Anonymous
Not applicable
That probably is the problem that it's not activated