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iOS

BLACK SCREEN

1: Seeker

can anyone help me my iphone 6s screen has completly gone off its still vibrating and making noises and siri comes on but i cant get the screen back on. I have tried rebooting and all other tips but nothing seems to work! any tips?

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2 REPLIES
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17: Community Champion

Have you tried holding the home button and power button in together at the same time and wait until an Apple Logo appears. 

 

If no joy try hooping up to iTunes. 

 

If no joy then take to an Apple Stores Genius Bar. 

 

If no Apple Store local and Vodafone supplied the iPhone then take it to a Vodafone store. 

 

An iPhone has 12 months Manufacturing Warranty. 

 

It does not cover issues from a drop or water damage. 

IMG_0985.JPG

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Moderator

@Lauralfc94

 

If after trying the steps suggested by @BandOfBrothers, the phone still has a black screen, we'd recommend getting the phone repaired.

 

Let us know how you get on.

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