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21-09-2015 05:46 AM
Solved! Go to best answer.
21-09-2015 06:44 AM
Hi,
What type of Texts were sent to your iPhone ?
Some troubleshooting tips you can try at your end is to ;
The APN's should be :
From the home screen:
Tap Settings.
In the first section tap Mobile/Cellular.
Tap Mobile data network/Cellular data network.
Enter the following settings into the onscreen form, without changing any other settings;
Mobile/Cellular Data:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
Visual Voicemail:
MMS:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12:8799
MMS Max Message Size - 307200
(As a check, the image below shows blue text in the fields you should have completed)
Tap the left arrow at the top three times
Press the home button
On the status bar at the top of the screen, next to the name of your mobile network, you should now see a data connection indicator 4G, 3G, E or GPRS. This means the data connection is live and working.
If they are right try your Sim Card in another phone as a Process of Elimination to see if it's the phone itself or Sim Card.
If it works then the phone is somehow at issue and try hooking up to iTunes and Restore after making a Back Up to iCloud and or iTunes. If no help seek assistance from via a Https://www.apple.com/uk/retail/geniusbar/ Appointment. give a 1 a year warranty.
If its the SIM card then ring Customer services on 191 and ask them to double check your account and Reset it if necessary. If they say it's ok and a Reset does not help the next step is to ask a Vodafone Store to perform a Sim Swap which moves your number and tariff to a new SIM card.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
21-09-2015 06:44 AM
Hi,
What type of Texts were sent to your iPhone ?
Some troubleshooting tips you can try at your end is to ;
The APN's should be :
From the home screen:
Tap Settings.
In the first section tap Mobile/Cellular.
Tap Mobile data network/Cellular data network.
Enter the following settings into the onscreen form, without changing any other settings;
Mobile/Cellular Data:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
Visual Voicemail:
MMS:
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12:8799
MMS Max Message Size - 307200
(As a check, the image below shows blue text in the fields you should have completed)
Tap the left arrow at the top three times
Press the home button
On the status bar at the top of the screen, next to the name of your mobile network, you should now see a data connection indicator 4G, 3G, E or GPRS. This means the data connection is live and working.
If they are right try your Sim Card in another phone as a Process of Elimination to see if it's the phone itself or Sim Card.
If it works then the phone is somehow at issue and try hooking up to iTunes and Restore after making a Back Up to iCloud and or iTunes. If no help seek assistance from via a Https://www.apple.com/uk/retail/geniusbar/ Appointment. give a 1 a year warranty.
If its the SIM card then ring Customer services on 191 and ask them to double check your account and Reset it if necessary. If they say it's ok and a Reset does not help the next step is to ask a Vodafone Store to perform a Sim Swap which moves your number and tariff to a new SIM card.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
01-09-2016 01:50 AM
02-09-2016 10:18 AM