Ask
Reply
Solution
25-09-2014 08:48 PM
25-09-2014 09:06 PM
Hi there
If you got the phone from a Vodafone Store (and didn't order it online or via telesales) you will be able to return the handset. Go to the same store that you got the phone from and take the original paperwork box, accessories etc. As you are changing handsets and there may be different costs involved, the store may have to change your tariff back to what you were on before you upgraded.
Please remember that you have you have 14 day cooling off period, so you will want to do this sooner rather than later.
PWIAC