My Vodafone app never works on iphone 6s

[mark118]

Good morning all,

Its been a while since ive been here .. can anyone help

My Vodafone app never works, just say sorry due to techincal issues bla bla

iphone 6s running latest version 9.3.2 and tried deleting and reinstalling app loads of times

any ideas

[Retired-KaylG]

Hi mark118

If you follow this link here, a member of our Live Chat team can look into this for you.

Kayleigh

[BandOfBrothers]

Hi @mark118

I understand that your deleting the app from the iPhone but if your using iTunes then it maybe beneficial to delete the app from the apps section in your iTunes on a computer. 

Also as a process of elimination you could try hooking up to iTunes and then create a back up and then restore. Then when resetting up the iPhone choose to set it up as a new device and not use your iCloud back up. Then download the Vodafone app afresh and try again. If it works then it could be that something in your previous back up is corrupted.