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My new iphone7 does not ring when someone calls me, it only vibrates! How can I get it to ring?

EmmaMacMillan
2: Seeker
2: Seeker

‎10-07-2017 04:40 PM

My new iphone7 does not ring when someone calls me, it only vibrates! How can I get it to ring?

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3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

‎10-07-2017 04:52 PM - edited ‎10-07-2017 04:54 PM

Hi @EmmaMacMillan

 

Is the volume turned up using the volume keys on the side of the iPhone. 

Check the mute switch isn't turned on too. 

Other than that check in the sound settings / do not disturb settings etc. 

Some info in > https://recomhub.com/blog/apple-iphone-7-and-iphone-7-plus-how-to-mute-and-silence-device/

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

EmmaMacMillan
2: Seeker
2: Seeker
In response to BandOfBrothers

‎10-07-2017 10:14 PM

That's brilliant! It was in fact the mute switch that was turned on! Thank you so much for your help - much appreciated! 😊👍

BandOfBrothers
17: Community Champion
17: Community Champion
In response to EmmaMacMillan

‎11-07-2017 06:00 AM

You're very Welcome.  :Smiling:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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