Welcome to Vodafone Community
My wife and me bought two used iphone 5 during our stay in GB last year. We have used them with Vodafone prepaid cards. Being back to Germany our german vodafone cards are not accepted, the UK prepaid works.
Via Facebook I was send to a "Network unlock request form".
After filling out the "Network unlock request form" I got an email without any useful information. I am told to check IMEI - which is correct - and that I need to have a Vodafone (UK) SIM in the phone - which I have.
Please tell me what to do to use our phones with Vodafone Germany.