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New Sim, New Phone, Same number, No Signal

ray_ray
2: Seeker
2: Seeker

Hi, I have just purchased a pay monthly contract with a new iPhone 5c with Vodafone. When I say me, I mean my Mum has purchased it but it has been sent to me. I was meant to have the same number but a new Sim as the old Sim wouldnt fit in an iPhone 5c. It came with a Sim card and after putting it in I do not have any signal. Could anybody help?

1 REPLY 1

drey_p
16: Advanced member
16: Advanced member
Hi there

SIM cards are shipped in an inactive state for security reasons. Have you activated the SIM card yet? If not you can do so online through MyVodafone.

PWIAC