No order information at all on iPhone 6

[AlexWoolnough]

hi,<br><br>I have received no order information at all after my pre order of the iPhone 6, I am not very happy as I was expecting it on the 19th. Please can someone help me sort this out, I will be cancelling my new contract within the 14 days unless a resolution is found. Being with Vodafone for many years now doesn't mean that I will stay on.<br><br>Alex

[Jenny]

Hi Muzzahurst,

Take a look here for help with any order queries.

Thanks

Jenny

[Muzzahurst]

Dear Jenny, thank you for your help, that link takes me straight to an error page. Oh the irony. Vodafones incompetence confirmed.

[Jam_Jar]

Ha ha....that just sums Voadfone up. Brewery, (Removed according to House Rules) arrange, couldn't spring to mind!

Beyond useless and do they understand how frustrated that makes customers feel. I doubt it.

[Ben_H]

Hi @Muzzahurst and @Jam_Jar 

I've flagged the link issue with our forum technicians.

In the meantime, the link is question is: http://vdfn.co/YOc4IG

Thanks,

Ben

[Muzzahurst]

Hi Ben H
I have just spoken to your esteemed colleagues at Vodafone who say there is no record of my order. I have a print out of it from the Vodafone shop where I placed it on Sep 12. I have already sent a copy to your " tech team " who of course have not seen fit to respond.