Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

No service new ipad

Lauraw84
3: Seeker
3: Seeker

‎15-07-2015 05:42 PM

I have just received my new iPad but it's saying new service, it's a new number and a new contract, I've tried to activate it but this seems to only bring up sim swap options, anyone know what I need to do?
Thanks
0 Thanks
3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

‎15-07-2015 06:07 PM

Hi

Perhaps speak to live chat in the contact us link at the foot of the forum or via telephone 03333040191 from a landline.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Lauraw84
3: Seeker
3: Seeker

‎17-07-2015 07:16 AM - edited ‎17-07-2015 12:58 PM

.
0 Thanks

kids
Community Champion (Retired)
Community Champion (Retired)
In response to Lauraw84

‎17-07-2015 11:03 AM

The quickest way to resolve your problem is if possible to visit a Vodafone store with the iPad and sim and ask them to activate the sim for you.

 

Generally they can get the sim activated within a few minutes and you should be in a postion to leave the shop with everything working.

Helping the street kids of Thailand

0 Thanks