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16-09-2014 12:12 PM
17-09-2014 06:40 AM
17-09-2014 06:56 AM
I'm not too sure, but I ended up placing 2 orders on Friday. My first order at 9:20 did not get a confirmation. My second order at 2:30 got confirmation within 20 minutes. On Sunday I get 2 emails, one stating that web-000000XXXXXXXXXX has been cancelled (that was the first order I placed) an the other stated that to get my order as quickly as possible my second order has been cancelled.
I got on live chat with VF and the lady looked in my account and said the first order was placed on Friday and the second order on Sunday. I assume that when they look in the system, they go off of when the orders were confirmed. My first order was confirmed on Sunday, so to them, that was my second order.
17-09-2014 08:49 AM