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Unlocking phone

organic
1: Seeker

Hi, I bought a phone and hand in the UK.  I live in South Africa but the phone is still with Vodafone.  How can I unlock it to use in South Africa?

The IMEI no is: 352016068387216

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hello organic

 

You won't have any problems getting your iphone unlocked.  Just contact the original and first owner and ask that person to complete the unlock code request form.

 

Send the original owner the form below.

 

Network unlock code request form

 

As the phone has to be unlocked against the original owners account, all the details will need to match or the request will be rejected by Apple.  

View solution in original position

3 REPLIES 3

drey_p
16: Advanced member
16: Advanced member
Hi there

I guess that it is a second hand device? Yes, it can be unlocked but you will need to contact the original owner. They have to submit the unlock request using their details

PWIAC

AnnS
17: Community Champion
17: Community Champion

Hello organic

 

You won't have any problems getting your iphone unlocked.  Just contact the original and first owner and ask that person to complete the unlock code request form.

 

Send the original owner the form below.

 

Network unlock code request form

 

As the phone has to be unlocked against the original owners account, all the details will need to match or the request will be rejected by Apple.  

organic
1: Seeker
Thank you for your help.