Skip to content
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

iOS

Visual Voicemail

SOLVED
View solved solution
2: Seeker

Is visual voicemail on the cards for roll out?

 

It still irks me that o2 are the only network to offer this.

 

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
13: Advanced Member
Not planned as of yet i'm afraid

View more options
121 REPLIES
13: Advanced Member
Not planned as of yet i'm afraid

View more options
2: Seeker

I've just been told there is still no plans for visual voicemail....

 

I've just signed up for two Iphone 4s's that makes 5 iphone accounts on Vodafone in this house and I've had an account and phones since you only did pagers my investment so far in your company certainly tops £20K so to say I'm a bit fed up is understating it somewhat.   Come on Vodafone there is absolutely no excuse whatsoever sort it out NOW...

 

Vodafone Austrailia have implemented it in 2009!!!!!!!!

 

Edward Goff, Head of Consumer Markets, Vodafone Australia said
All Vodafone iPhone 3G customers will have access to the Visual Voicemail application by close of business Friday 29 May 2009. Over the next few days, Vodafone will proactively notify customers via a TXT message, alerting them to this new service…

 

Why on earth can't vodafone UK implement a basic feature on the world biggest selling smartphone Two and a half years later??

View more options
13: Advanced Member
This will not come to the UK as the providers don't see the reason to implement something that only one handset uses.
The fact that only one provider uses it and no others have chosen to implement it shows it simply isn't worth upgrading existing hardware to warrant the use of one application.
I would rather the carriers spent the money on improving data speeds and reliability than upgrading for visual voicemail. 4G will be the next thing and I am sure that this is the priority for a lot of carriers.

Another thing is there simply isn't enough demand over here for it. If everyone who had an iPhone wanted it and asked for it, then I have no doubt it would have been implemented, but the fact is there isn't enough people who care about one function that isn't active to warrant the expense in activating it.

It is a shame it isn't active, but if you felt that strongly about a single application you would have moved to the only carrier that supports it.

View more options
11: Established

graphicgeezer wrote:
 

Why on earth can't vodafone UK implement a basic feature on the world biggest selling smartphone Two and a half years later??

 

 

 

Beacuse it means spending money to upgrade their existing voicemail platform as as we all know Vodafone dont like spending money unless they really really have to.

 

Vodafone UK cannot even offer a fully fuctional and accurate website so something like visual voicemail is never going to happen!!!


 

View more options
4: Newbie

I knew leaving o2 would mean the loss of Visual Voicemail but ultimately quality of network wins out.

 

It would be nice to have Visual Voicemail and I'll probably swear about not having it when I get my iPhone but I can ring a number...

 

If it's an option then of course I'd vote in favour.

View more options
2: Seeker
O2 are not the only company offering Visual Voicemail. I had it on both a 3GS and Iphone 4 with both Orange and T mobile.
View more options
1: Seeker

Vodafone,

 

I have just switched my business account to you from 02 where I have enjoyed Visual Voicemail since I have my first iPhone 3G in 2009.

I cannot believe a carrier like yourselves do not support this great feature, and if I had known prior to leaving 02 it would certainly have been factored into my decision.

 

Come on, get with the technology!

 

Unhappy

Phil

 

View more options
2: Seeker

I am sure that there is a breech of European law here with the lack of visual voicemail.

 

In fact I believe it is European law European Directive 1999/44/EC which states that all consumer goods must come with a two-year warranty and "be fit for intended purpose".

 

This was used by PS3 owners to get money back from Sony when Sony provided a software update that changed the functionality ofthe PS3 by removing the to run another operating system (Linux).  As this was a feature that was part of the original spec Amazon who sold the unit actaully gave the people who complained a refund.

 

The iphone supports visual voice mail so there must be a csse here as by not supporting visual voice mail on thier network Vodafone are at odds with this law. 

 

From what I understand visual voicemail requires some hardware to be installed on the vodafone network.  I bet the total cost of the installation is a fraction of the cost of sponsoring the Mclaren F1 team for a season?

View more options
4: Newbie

I've never even heard of visual voicemail and would be interested to hear what it is all about. As others have mentioned, it's obviously not that popular or Vodafone would have jumped on the bandwagon. Sponsoring Mclaren is bound to be a multi million pound deal. Well, more of an investment as there is great coverage and expands their brand globally. You could say that about all large companies that advertise. Speculate to accumulate. Mobile is a very competitive market, you have to push forward. Mclaren obviously gets them more business than visual voicemail would bring in.

View more options
16: Advanced member
B19JAD, I'm not sure you could ever say that the iPhone is not fit for the intended purpose.

If the purpose of the phone is to make calls, send texts, browse the internet, receive emails and receive voicemail then it certainly does fit those purposes.

Visual Voicemail is not a purpose. It is a feature. Without that feature it is still possible to receive your voicemail therefore all intended purposes of the iPhone are still catered for.

In the example you mentioned above, Amazon would be required by law to give a refund as they, as the seller, advertised it with that feature. If that feature is removed then it is more than reasonable to expect Amazon to provide a refund.

At no point has Vodafone ever advertised that they support the feature, so they would be in absolutely no way responsible for that feature not being supported.

You could argue that Vodafone should advertise that they don't support this feature, but what company does advertise what they don't support?

I can't make toast in my kettle, but I'm not about to complain to Kenwood because they didn't tell me that before I bought it.
View more options
Community Champion (Retired)

The Iphone supports Visual Voicemail if the network wishes to optimize if for their customers.

 

This subject has been beaten to death for a loooooooooooooong time on these forums and it has always come down to the same thing, O2 are the only UK network offering VM and it is not one of Apple's  selling features of the iPhone.

 

I bet that the exposure to Vodafone on the side of a couple of racing cars draws more attention than VM would  Smiley Wink

View more options
4: Newbie

Stop missing calls and answer your phone when it rings! Then there won't be any issues Smiley Wink

View more options
2: Seeker
The ability of the PS3 to run Linux is a not a purpose it's a feature and a PS3 not having this ability does not mean that you can see a PS3 is not fit for purpose. The point I was trying to make is that visual voicemail is a feature of the iphone link the ability to run Linux is a feature of the PS3. Without it there could be some re-course as vodafone have in effect via their network setup removed a feature of the iphone that was there when you bought it in the same way the ability to run linux was suddently not supported by Sony.

The fact you can still receive voicemail has no bearing as the specfici function is visual voicemail.

Having come from O2 to vodafone recently I am amazed that it is not supported and if I had known at the time I would not have switched networks
View more options
1: Seeker

Hi,

 

I think the lesson here is that if you want the full functions of the Iphone join O2.

 

If not, stick with your existing carrier.

 

Regards,

Neil

View more options
11: Established

Hi

 

My understanding is that it cost O2 a fortune to implement visual voicemail, and that they only did so in order to sercure the exclusive rights to sell iPhone in the UK for a set period of time. 

 

Orange France and T-Mobile Germany did the same thing. I don't think you will ever see Orange, T-Mobile, Vodafone or 3 introducing VVM in the UK. 

 

My advise would be to download the Hullomail app. It does pretty much the same thing.

 

Alex

View more options
13: Advanced Member

This is correct, whilst having visual voicemail (VVM) is very handy it was only implimented by O2 at Apples request.

 

VVM works in the same way email does. The phone simply polls the network database to see if a new message is available and if so, makes it available to listen to.

 

Whilst Vodafone could implement it do you think it is worth the extra money they will undoubtbly have to add to our packages/phone prices?

View more options
2: Seeker

I'd pay extra for it.

 

In fact, the sole reason I'm here is because my O2 reception at my new office is terrible, and while looking into how alternative networks fare here, I've discovered we have "a Vodafone box in the roof" which means full 3G signal. But then I looked and... still no Visual Voicemail on Vodafone. Tsk. It's actually a pretty tough decision because despite getting frustrated with O2's reception here, I'm not sure I can go back to those horrible, horrible audio-menu voicemail systems.

 

No, HulloMail doesn't cut it - I've tried. If I was happy with a tacked-on experience I'd have gone with an Android device. The reason I bought an iPhone was because it's a slick and well thought-out experience.

 

And yes, I have experienced Vodafone's voicemail menus, so I'm not judging it on O2's menus or anything like that. I've hated audio menus since I first started using mobile phones fifteen years ago so Visual Voicemail was a godsend. And I've even had a job designing voicemail menus, so I'm aware how difficult it is to do it well (and how many companies insist on X Y and Z that make the experience customer-hostile). In my opnion, Visual Voicemail is "how it should be done", full stop.

 

I'd be prepared to pay for Visual Voicemail on Vodafone. I wouldn't have to decide between decent reception and decent voicemail features. At times I was effectively doing this anyway - I could have moved to cheaper tariffs (with the same minutes/data/texts) on other networks but the lack of Visual Voicemail stopped me. Now it's not just about price, but about reception as well, so it's a different question.

 

If Vodafone had Visual Voicemail I'd have changed months ago, when I first started working in this building. 

View more options
17: Community Champion

Have you tried On Voicefeed - a better experience that Hullomail and allows contacts to be grouped with customised greetings for each group. And a group can be one person.

 

Vodafone will probably never roll out VV - nor will the other networks. Surely a decent signal so you can make and receive calls is more important that built in VV as opposed to an excellent VV app that replaces normal voicemail with a much better experience?

Jeffkinn_Sig.png

View more options
2: Seeker
I wouldn't say that VF will never have it. Random access voicemail is the future on smartphones. Audio navigation is almost prehistoric by VV standards. When other handset makers start supporting it en masse the other non-VV networks will take note.
View more options