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Where Do I Find My Account Number or PIN?

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2: Seeker
how rediculos iv sent a complant and i get a message saying iv moved up in the ranks ?????? i just want my problem resolving no this bull sort out this poblem as my patiants is wearing thin now
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Moderator (Retired)

Hi stokesno1rob,

 

The pin that you require is the security pin that you will usually set up on your account which would have been created by you if you have one.

 

However you can also use your account number to register for an online account and this information can be requested by following the details provided in our managing your account thread.

 

James

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2: Seeker
I want to register for online account but it won't let me! It say there are "business errors" or something, I'm not sure whether it's because I have a high priced plan or something different..I went into a Vodafone store and they said it was sorted but I tried again and it didn't work. I also need my account number and texted the number and it said "not eligible for an upgrade" I need help desperately
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Moderator (Retired)

Hi Harleypjpiper,

 

Don't worry, we'll be happy to help get everything sorted. I'll pop you a PM to get your details.

 

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

 

Dave

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2: Seeker

Hi,

 

I'm also having the same problem. I get a text saying that I am not eligible for an upgrade when all I want is my account number.

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Moderator (Retired)

Hi olizhu,

 

I'll pop you a PM as well so we can help.

 

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

 

Dave

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2: Seeker
I need to find out my account number as I have lost my bills
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2: Seeker
I cannot find my phone bills which have my account number on, and when I text 97886 it's says I am not eligible for upgrade. Where else can I get it?
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Administrator

Hi Kate86Wales

 

Thank you for your posts and a very warm welcome to the eForum.Smiley Happy

 

So we can assist you with this I have sent you a Private Message to follow, once we have your response we will be in touch as soon as we can.

 

You can find your PM inbox here.

 

Many Thanks

 

DaveCD

eForum Team

 

If I've helped at all today, why not leave me a little feedback?Smiley Very Happy

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2: Seeker

please could i have an email for the account number please

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Moderator (Retired)

Hi Jamieward99

 

We have a thread here that explains all the ways you can receive your account number including how to get in touch with the team directly if the other methods dont work Smiley Happy

 

Let us know how you get on.

 

Thanks

Matthew

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2: Seeker

whys it so difficult to find out your account number?

 

ok, the txt "Account" etc etc dont work, and I have been holding on your 191 line for over an hour. Thought I was with BT again for a second... hang on, they answered in 45 mins

 

Welcome to vodaphone I guess...  I only have myself to blame I was warned about the customer services

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2: Seeker

Oh thats good customer relations

 

After hanging on for ages I get a "sorry we cant take your call right now, call back later!"

 

 

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Moderator (Retired)

Hi kevin1972,

We've added a section to our Forum FAQ's that will assist you with your query, you can find it here.

Thanks

Andy
Moderator

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1: Seeker

I cannot find my account number also have no letters please pm thanks alot Smiley Happy

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Moderator (Retired)

Hi Kevz89,

 

We've added a section to our Forum FAQ's that will assist you with your query, you can find it here.

 

James

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2: Seeker

Can I have a my Account number please. Just joined Vodafone today, so no bill and I can't change my number or do anything with out it. Thanks

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Moderator (Retired)

Hi FatCat172,

 

We've added a section to our Forum FAQ's that will assist you with your query, you can find it here.

 

James

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2: Seeker
Having troubles finding my account number, i need an email ASAP with my account number/pin. Thank you.
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Moderator (Retired)

Hi Jessicaxxx,

We've added a section to our Forum FAQ's that will assist you with your query, you can find it here.

Thanks

Andy
Moderator

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