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Wrong order

sulyman
2: Seeker
2: Seeker

I pre-order iphone 6 with monthly plan cost £53 and  phone cost  £79 till the confirmation page it show me this plan when i clicked on the buy now the phone cost changed to £129 with same plan £53

2 REPLIES 2

KD
Community Manager (Retired)
Community Manager (Retired)

Hi @sulyman 

 

That's very strange! We can change orders within the first hour of placing it but are unable to after that.

 

I've been unable to PM instructions (as you have it switched off on your account) but you can chat to an advisor on the Contact Us page to check if this is an error on the order itself or just the confirmation page.

 

Thanks

 

K

sulyman
2: Seeker
2: Seeker
Hi,
Thank you for reply :Smiling: i sorted it out the problem when the website down and I tried again and updated my order with iPhone 6 plus but now I canceled my order and re order it :Smiling: and I am still waiting for my new pre order confirmation I done it by phone